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Title Methodology for Stakeholder Prioritization in the Context of Digital Transformation and Society 5.0
ID_Doc 50
Authors Osorio, AM; Usuga, LF; Restrepo-Carmona, JA; Rendón, I; Sierra-Pérez, J; Vásquez, RE
Published Sustainability, 16, 13
Structure
Section 1: Introduction

The article "Methodology for Stakeholder Prioritization in the Context of Digital Transformation and Society 5.0" by Ana M. Osorio and colleagues presents a pragmatic and well-articulated qualitative methodology for identifying, prioritizing, and consulting stakeholder groups in the context of digital transformation and Industry 5.0. This methodology is designed to help higher education institutions prioritize their stakeholders and align their strategies with the Sustainable Development Goals (SDGs).

Section 2: Methodology

The methodology consists of three phases: identification, prioritization, and consultation. The identification phase involves technological surveillance and competitive intelligence, definition of stakeholders, and stakeholder list creation. The prioritization phase involves evaluating stakeholder groups based on their contribution and impact. The consultation phase involves using different methods and technological tools to consult with the prioritized stakeholder groups.

Section 3: Results

The methodology was applied to a case study of the Universidad Pontificia Bolivariana (UPB), a private non-profit multicampus HEI in Colombia. The results showed that the methodology was effective in identifying and prioritizing stakeholder groups, and that the prioritized stakeholder groups were able to provide valuable insights and feedback to the university.

Section 4: Discussion

The article discusses the importance of stakeholder prioritization in the context of digital transformation and Industry 5.0. It highlights the challenges of collecting and analyzing data from stakeholders, and the need for a systematic approach to stakeholder prioritization. The article also discusses the implications of the methodology for higher education institutions, including the potential for improved strategic alignment, understanding, and satisfaction of stakeholders' expectations and needs.

Section 5: Limitations and Future Research

The article acknowledges the limitations of the methodology, including the qualitative nature of the data and the potential for subjective evaluation. It also discusses the need for further research on the effectiveness of the methodology in different contexts and the potential for improving the methodology through the incorporation of quantitative measures.

Section 6: Conclusions

The article concludes that the methodology for stakeholder prioritization in the context of digital transformation and Industry 5.0 has the potential to improve the strategic alignment, understanding, and satisfaction of stakeholders' expectations and needs in higher education institutions. It highlights the importance of stakeholder prioritization in the context of digital transformation and Industry 5.0, and the need for a systematic approach to stakeholder prioritization.
Summary The article discusses a methodology for stakeholder prioritization in the context of digital transformation and Industry 5.0. The authors present a pragmatic and well-articulated qualitative methodology for identifying, prioritizing, and consulting stakeholder groups in a higher education institution. The methodology involves three phases: identification, prioritization, and consultation. The identification phase involves a technological surveillance and competitive intelligence study, definition of stakeholders, and stakeholder list creation. The prioritization phase involves evaluating stakeholders based on their contribution and impact, using a scoring system. The consultation phase involves using different methods and technological tools to consult stakeholders, such as workshops, surveys, and social media. The authors applied this methodology to a case study of the Universidad Pontificia Bolivariana (UPB), a private non-profit multicampus HEI in Colombia. The results showed that the university's stakeholders are diverse and have varying levels of impact and contribution. The prioritization exercise identified the student, employee, academic and research sector, public sector, business sector, social sector, community, archdiocese and diocese, alumni, donors, and benefactors as the most important stakeholder groups. The methodology is adaptable and flexible to various needs and expectations, and can help organizations experience structural changes reflected in improved strategic alignment, understanding, and satisfaction of stakeholders' expectations and needs.
Scientific Methods The research methods used in the article "Methodology for Stakeholder Prioritization in the Context of Digital Transformation and Society 5.0" by Ana M. Osorio et al. are as follows:

1.
Literature Review
: The authors conducted a thorough review of existing literature on stakeholder management, sustainability, and Industry 5.0 to understand the context and theoretical foundations of their research.
2.
Case Study
: A case study was conducted on the Universidad Pontificia Bolivariana (UPB), a private non-profit multicampus university in Colombia, to apply and validate the proposed methodology.
3.
Technological Surveillance and Competitive Intelligence
: The authors conducted a technological surveillance and competitive intelligence study to identify relevant stakeholder groups and prioritize them based on their impact on the university's sustainability goals.
4.
Sectoral Analysis
: An analysis of management and sustainability reports was conducted on various companies and universities to identify the most representative stakeholder groups and the most used prioritization methodologies.
5.
Stakeholder List Development
: A stakeholder list was developed based on the results of the technological surveillance and sectoral analysis study, including internal and external stakeholders.
6.
Prioritization
: A prioritization exercise was conducted using a contribution-impact analysis framework to identify the most important stakeholders for the university's sustainability goals.
7.
Consultation
: Stakeholders were consulted using various methods, including surveys, focus groups, and meetings, to gather feedback and validate the prioritization results.
8.
Data Analysis
: The results of the stakeholder prioritization exercise were analyzed using statistical methods to identify patterns and trends.
9.
Validation
: The results were validated through a consultation exercise with stakeholders and internal experts to ensure that the methodology was applicable and effective.

The methodology used in this study is a combination of qualitative and quantitative research methods, including literature review, case study, technological surveillance, sectoral analysis, stakeholder list development, prioritization, consultation, data analysis, and validation. The study aimed to develop a practical and well-articulated methodology for stakeholder prioritization in the context of digital transformation and Society 5.0.
Article contribution The article "Methodology for Stakeholder Prioritization in the Context of Digital Transformation and Society 5.0" by Ana M. Osorio et al. presents a practical and well-articulated qualitative methodology for identifying, prioritizing, and consulting stakeholder groups in the context of digital transformation and Industry 5.0.

Contribution to Regenerative Economics and Sustainability:


1.
Stakeholder Prioritization
: The methodology provides a structured approach to identifying and prioritizing stakeholder groups, which is essential for regenerative economics and sustainability. By prioritizing stakeholders, organizations can ensure that their actions align with the needs and expectations of their stakeholders, ultimately contributing to the achievement of sustainable development goals.
2.
Human-Centered Approach
: The methodology emphasizes a human-centered approach, which is in line with the principles of regenerative economics and sustainability. By considering the needs and expectations of stakeholders, organizations can create a more just and equitable society, which is a key aspect of regenerative economics.
3.
Integration with Industry 5.0
: The methodology is specifically designed for Industry 5.0, which emphasizes human-centered solutions, sustainability, and resilience. By integrating the methodology with Industry 5.0, organizations can create a more sustainable and regenerative economy.
4.
Case Study
: The article presents a case study of the Universidad Pontificia Bolivariana (UPB), which demonstrates the practical application of the methodology. The case study shows how the methodology can be used to identify, prioritize, and consult stakeholder groups, ultimately contributing to the achievement of sustainable development goals.

Methodology:


The methodology consists of three phases:

1.
Identification
: This phase involves identifying the stakeholders and their characteristics. The methodology uses technological surveillance and competitive intelligence to gather data on stakeholder groups.
2.
Prioritization
: This phase involves prioritizing the stakeholders based on their contribution and impact. The methodology uses a scoring system to evaluate the stakeholders' contribution and impact.
3.
Consultation
: This phase involves consulting the prioritized stakeholders to gather feedback and insights. The methodology uses various consultation methods, including workshops, surveys, and focus groups.

Key Findings:


1.
Stakeholder Groups
: The methodology identified 14 stakeholder groups, including students, employees, academic and research sector, public sector, business sector, social sector, community, archdiocese and diocese, alumni, donors, and benefactors.
2.
Prioritization
: The prioritization phase identified the top 10 stakeholder groups based on their contribution and impact.
3.
Consultation
: The consultation phase gathered feedback and insights from the prioritized stakeholders, which informed the development of strategies and policies.

Limitations:


1.
Subjectivity
: The methodology's scoring system is subjective, which may lead to biases in the prioritization process.
2.
Contextual
: The methodology's applicability may be limited to specific contexts, such as higher education institutions.
3.
Temporal
: The methodology's relevance may decrease over time, as stakeholder needs and expectations change.

Conclusion:


The article presents a practical and well-articulated methodology for stakeholder prioritization in the context of digital transformation and Industry 5.0. The methodology emphasizes a human-centered approach, which is essential for regenerative economics and sustainability. While there are limitations to the methodology, it provides a structured approach for identifying, prioritizing, and consulting stakeholder groups, ultimately contributing to the achievement of sustainable development goals.
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