| Title | The case for a design-led, end-user focused airport noise management process |
|---|---|
| ID_Doc | 18372 |
| Authors | Heyes, G; Hooper, P; Raje, F; Sheppard, J |
| Title | The case for a design-led, end-user focused airport noise management process |
| Year | 2021 |
| Published | |
| Abstract | Designing and implementing noise management actions is complex, with research showing that airports tend to develop such actions in an inconsistent manner, rather than through robust processes based on a rich evidence base, and that aim to deliver targeted outcomes, through evaluable interventions. This article presents some key airport noise management challenges, and proposes that a framework to guide noise managers in the development of management actions may enhance their capacity to respond to noise management challenges. The paper presents the concept of Design Thinking, a popular user-centric and iterative problem-solving approach. We argue that Design Thinking can play a key role in guiding noise managers through a series of propositions that lay the ground for future research to provide airports with the best possible guidance with which to develop - and implement - effective noise management actions. |
| https://doi.org/10.1016/j.trd.2021.102847 |
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