| Title | How Do Institutional and Technological Innovations Influence the Smart City Governance? Focused on Stakeholder Satisfaction and Crime Rate |
|---|---|
| ID_Doc | 36657 |
| Authors | Bokhari, SAA; Seunghwan, M |
| Title | How Do Institutional and Technological Innovations Influence the Smart City Governance? Focused on Stakeholder Satisfaction and Crime Rate |
| Year | 2024 |
| Published | Sustainability, 16, 10 |
| Abstract | Effective institutional and technological development are key to governance in smart cities. This study investigates the fundamental complexities of institutional and technological innovations in smart cities. A city's innovation capabilities depend significantly on its technology and implementation capacity. This study suggests that institutional and technological innovation serve a role that moderates the relationships between smart city governance, stakeholder satisfaction, and crime rate. Multiple regression models were developed by surveying 496 Pakistani citizens with a questionnaire. Using stakeholders and innovation theories, analyzing the relationships between smart governance, stakeholder satisfaction, and city crime rates reveals a moderating role of institutional and technological innovation. The findings showed that institutional and technological innovations have strengthened the stakeholder satisfaction level while weakening the crime rate in a smart city. |
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