Abstract |
Many studies have been done on relationships between knowledge management and collaborative innovation. Roles of knowledge management in collaborative innovation community capacity building (CICCB) in organizations have been identified as vital to success of collaborative innovation. However, few empirical studies have been taken to investigate this issue, there is a need to find practical evidence to support or adopt the theoretical framework. The objective of this article is to explore specific ways of knowledge management methods in collaborative innovation building process by analysing the current state of Chinese smart cities' building process. Based on the case study method this study chooses four Chinese cities, including Beijing, Shanghai, Shenzhen and Hangzhou, and uses an extended CICCB framework to analyze the current states of the four cities. From the results of cases analysis, we found the ways of collaborative innovation for improving commitment, communication and connectivity in four cities. The research findings show that local governments play a leader role in shared collaborative commitment construction by designing policies, setting up experts' team, holding the joint knowledge sharing inner conference and other measurements. The four smart cities establish more and more information systems and smart communities to provide opportunities for digital services and products development and to promote communication building. In addition, Internets of things, cloud-computing and big data play an enabler role in connectivity building process in Chinese smart city infrastructure construction process. This paper justifies KM approaches to CICCB as effective ways of collaborative innovation. However, findings generated in this study are limited to four Chinese smart cities, and future research will extend to a variety of urban management systems, further in depth discussion on reflections of CICCB framework will be written in another paper. |