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Title Knowledge Transfer From Business to Public Administration in Smart City Development
ID_Doc 40839
Authors Pinzaru, F; Zbuchea, A; Vitelar, A
Title Knowledge Transfer From Business to Public Administration in Smart City Development
Year 2018
Published
Abstract In the digital age of everything connected, conventional managerial wisdom is challenged both in the business environment and in the public administration field. In some cases, business models are reshaped or replaced and public opinion's expectances change accordingly. The impact seems even more profound in urban areas, where technology and digitization tends to be associated with one of the most efficient solutions in terms of efficiency and environmental protection. Considering that technology gives specific solutions to practical problems, but they must be correlated strategically to develop genuine smart cities, our paper emphases how the best business management practices could be considered by civil servants when designing smart cities strategies, such as auditing the digital maturity of the involved players (both public and commercial), human resources' training or passing from paper strategy and random actions and projects to real program management. The focus of the paper is on presenting how specific knowledge is transferred from business to civil servants in the process of developing smart cities, based on content analysis and qualitative interviews with experts in the field.
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