| Title | The potential of modular product design on repair behavior and user experience - Evidence from the smartphone industry |
|---|---|
| ID_Doc | 5513 |
| Authors | Amend, C; Revellio, F; Tenner, I; Schaltegger, S |
| Title | The potential of modular product design on repair behavior and user experience - Evidence from the smartphone industry |
| Year | 2022 |
| Published | |
| Abstract | Innovation through modular product design is a promising strategy for product lifetime extension and material recyclability. Yet, sustainability benefits of the design do not automatically come into effect, but require addi-tional process innovation through service activities that have to be attractive and made use of by users. This study investigates to what extent sustainability-focused modular product design in the smartphone sector pro-motes (1) self-repair versus use of repair service and (2) a positive user experience with repair instructions and services. It further analyzes how circular economy attitudes and perceived self-repairability moderate these ef-fects. The quantitative analysis finds that, strengthened by higher perceived self-repairability, users of modular smartphones are more likely to use repair instructions. Also, modular smartphone design increases positive experience with repair instructions. Consequently, successful implementation and management of complemen-tary product and service innovation are key to promoting product lifetime extension in the smartphone industry. |
Similar Articles
| ID | Score | Article |
|---|---|---|
6625
|
Jaeger-Erben, M; Frick, V; Hipp, T Why do users (not) repair their devices? A study of the predictors of repair practices(2021) | |
| 3979
|
Nazl, T Repair motivation and barriers model: Investigating user perspectives related to product repair towards a circular economy(2021) | |
| 20966
|
Parajuly, K; Green, J; Richter, J; Johnson, M; Rückschloss, J; Peeters, J; Kuehr, R; Fitzpatrick, C Product repair in a circular economy: Exploring public repair behavior from a systems perspective(2024)Journal Of Industrial Ecology, 28, 1 | |
| 16216
|
Schischke, K; Proske, M; Nissen, NF; Lang, KD Modular Products: Smartphone Design from a Circular Economy Perspective(2016) | |
| 4572
|
Bayraktaroglu, S; Idemen, E Redefining Repair as a Value Co-Creation Process for Circular Economy: Facilitated Do-It-Yourself Repair(2024)International Journal Of Design, 18, 1 | |
| 21208
|
van Weelden, E; Mugge, R; Bakker, C Paving the way towards circular consumption: exploring consumer acceptance of refurbished mobile phones in the Dutch market(2016) | |
| 27966
|
Laitala, K; Klepp, IG; Haugronning, V; Throne-Holst, H; Strandbakken, P Increasing repair of household appliances, mobile phones and clothing: Experiences from consumers and the repair industry(2021) | |
| 24572
|
Mugge, R; Jockin, B; Bocken, N How to sell refurbished smartphones? An investigation of different customer groups and appropriate incentives(2017) | |
| 3720
|
Wieser, H; Tröger, N Exploring the inner loops of the circular economy: Replacement, repair, and reuse of mobile phones in Austria(2018) | |
| 26686
|
Barros, M; Dimla, E Smartphone repairability indexes in practice: Linking repair scores to industrial design features(2023)Journal Of Industrial Ecology, 27, 3 |