Abstract |
Since the 1990s, the subject of Sustainability started to be incorporated more intensely in the business world (Barbieri, Vasconcelos, Andreassi, & Vasconcelos, 2010). Accordingly, the project management had to take into account sustainability in its three dimensions: economic, environmental and social ones (Carvalho & Rabechini Jr, 2011). The management of sustainable projects has also grown in recent decades, requiring professionals who contribute to the success of these projects (Souza, 1993). In this scenery, this paper seeks to answer: What are the skills of a secretariat professional for implementing sustainable projects? The objective is to identify the skills of professional secretariat in implementing sustainable projects, through a qualitative exploratory survey. The skills displayed by the 206 respondents compatible with the skills of sustainability are: information management, ensuring uniformity and reference for different users, the ability to deal with innovative business models; adoption of alternative means related to improving the quality and productivity services; openness to change, initiative, creativity, determination, willingness to learn; awareness of the implications and ethical responsibilities and the use of logical, critical and analytical thinking; domain resources of expression and communication, even in negotiation processes and in interpersonal communication. |