| Title | Beyond the lean communications provider - Time to create sustainable value |
|---|---|
| ID_Doc | 67491 |
| Authors | Willetts, KJ; Yoshida, M |
| Title | Beyond the lean communications provider - Time to create sustainable value |
| Year | 1999 |
| Published | Ieice Transactions On Communications, E82B, 11 |
| Abstract | The paper argues that a radical shift in the market for communications services is emerging, driven by the mass availability of cheap bandwidth, computing and global mobility combined with the pervasive rise of Internet based data services. At the same time, the Operation Support Systems (OSS's') that are essential in order to create business value from these technologies are lagging behind market need. The authors argue for a re-think of the humble management system into a complete software wrap-around of the network to deliver a value creation platform - as different from yesterday's OSS as the bakelite telephone is from today's tri-band mobile handsets. This software will be based on product standards, not paper ones and will require a major shift of gears from the position of today. This value creation platform will be built from advanced, component based software delivered through a very different market model to that of today. Much of this technology exists; we simply need critical mass behind a common approach. The discussion in this paper represents the personal views of the authors and does not necessarily represent the views of any organisation. |
No similar articles found.