| Title | Multi-criteria decision analysis of significant enablers for a competitive supply chain |
|---|---|
| ID_Doc | 67509 |
| Authors | Singh, S; Agrawal, V; Mohanty, RP |
| Title | Multi-criteria decision analysis of significant enablers for a competitive supply chain |
| Year | 2022 |
| Published | Journal Of Advances In Management Research, 19, 3 |
| Abstract | Purpose The purpose of this research paper is to study the significant enablers for a competitive supply chain and analyze the relationships among them by using multi-criteria decision-making (MCDM) techniques. The supply chain (SC) managers will get better insights from the models of this study to design their SCs that are more competitive for competitive advantage. Design/methodology/approach After an extensive review of literature followed by experts' opinions, 21 significant enablers for a competitive SC (CSC) were selected for structural modeling using MCDM techniques of total interpretive structural modeling (TISM), Impact Matrix Cross-Reference Multiplication Applied to a Classification (MICMAC), followed by decision-making trial and evaluation laboratory (DEMATEL) approach. Findings Top management commitment is the most prominent causing enabler of a CSC; customer satisfaction is the topmost effect enabler; the operational performance of individual firms in the supply chain is a crucial enabler of a CSC. Practical implications The results and findings of this study would provide better insights to SC professionals and practitioners to comprehend the significant enablers of a CSC for designing and executing SC operations more competitively to achieve better customer satisfaction and sustainable business performance. Originality/value To the best of the authors' knowledge, this is a foremost study focusing on the significant enablers of a CSC by utilizing the TISM along with MICMAC and DEMATEL methods. It is expected that this research will offer useful guidance for assessing and considering the SC enablers for achieving a CSC and facilitate new research in this area with more thrust. |
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