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Title Financial services and the elderly poor: Development and implementation of sustainable intervention strategies
ID_Doc 68203
Authors Oumlil, AB; Williams, AJ
Title Financial services and the elderly poor: Development and implementation of sustainable intervention strategies
Year 2011
Published Journal Of Financial Services Marketing, 15, 4
Abstract Given the significance of the elderly consumer market in the development of successful and comprehensive marketing strategies, it is imperative that marketing decision-makers and policymakers better understand and respond to the varied needs of this significant consumer segment. The management of financial matters is important at every juncture in life, but particularly so for the elderly. This area of concern is exacerbated when considering the large number of elderly in poverty or near-poverty levels of existence. On the basis of the extant literature review, most consumer education programs focus on young consumers. As the population ages, the societal role of the mature market becomes more and more significant. A well-developed consumer financial initiative designed to assist this important market segment can generate tremendous dividends in both the short-and long-run for sponsoring institutions/business organizations. Consumer financial education programs offer considerable promise for this market sector. Given this state of affairs, the article's key objective is to offer an integrative conceptual platform to address some of major concerns in developing and implementing consumer financial education programs for the elderly poor. The conceptual model details the mechanics of constructing and executing effective financial education initiatives for the elderly poor, with the attendant marketing management implications.
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