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Title Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: a collaborative decision-making approach
ID_Doc 68790
Authors Bhattacharya, A; Mohapatra, P; Kumar, V; Dey, PK; Brady, M; Tiwari, MK; Nudurupati, SS
Title Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: a collaborative decision-making approach
Year 2014
Published Production Planning & Control, 25, 8
Abstract The purpose of this paper is to delineate a green supply chain (GSC) performance measurement framework using an intra-organisational collaborative decision-making (CDM) approach. A fuzzy analytic network process (ANP)-based green-balanced scorecard (GrBSc) has been used within the CDM approach to assist in arriving at a consistent, accurate and timely data flow across all cross-functional areas of a business. A green causal relationship is established and linked to the fuzzy ANP approach. The causal relationship involves organisational commitment, eco-design, GSC process, social performance and sustainable performance constructs. Sub-constructs and sub-sub-constructs are also identified and linked to the causal relationship to form a network. The fuzzy ANP approach suitably handles the vagueness of the linguistics information of the CDM approach. The CDM approach is implemented in a UK-based carpet-manufacturing firm. The performance measurement approach, in addition to the traditional financial performance and accounting measures, aids in firm's decision-making with regard to the overall organisational goals. The implemented approach assists the firm in identifying further requirements of the collaborative data across the supply-cain and information about customers and markets. Overall, the CDM-based GrBSc approach assists managers in deciding if the suppliers' performances meet the industry and environment standards with effective human resource.
PDF https://doras.dcu.ie/20963/2/Malcolm_Brady___12papr09b_%281%29.pdf

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