| Title | An Approach to Improve the Service Quality of Interior Design Company |
|---|---|
| ID_Doc | 72860 |
| Authors | Juan, YK; Sheu, UY |
| Title | An Approach to Improve the Service Quality of Interior Design Company |
| Year | 2019 |
| Published | |
| Abstract | This study develops a service quality assessment system, based on the SERVQUAL, to assess the existing service performance of interior design companies. A real case study from interior and architecture experts is applied to conduct the service quality improvement processes. The result reveals that the proposed approach can be provided a guideline for companies seeking to improve sustainable business advantages and would be an effective decision tool for interior design company strategy optimization. |
No similar articles found.