| Title | Barriers to Total Quality Management for sustainability in Indian organizations |
|---|---|
| ID_Doc | 76154 |
| Authors | Kumar, V; Verma, P; Mangla, SK; Mishra, A; Chowdhary, D; Hsu, SC; Lai, KK |
| Title | Barriers to Total Quality Management for sustainability in Indian organizations |
| Year | 2020 |
| Published | International Journal Of Quality & Reliability Management, 37, 6-7 |
| Abstract | Purpose The paper aims to identify key human and operational focused barriers to the implementation of Total Quality Management (TQM). It develops a comprehensive structural relationship between various barriers to successfully implement TQM for sustainability in Indian organizations. Design/methodology/approach With the help of expert opinions and extant literature review, we identified the case of TQM failure companies and barriers to implement TQM effectively. Interpretive Structural Modeling (ISM) and fuzzy MICMAC techniques are employed to develop a structural model and the identified barriers are categorized based on their dependence and driving power in the various categories. Findings From the intensive case analysis, we identify fourteen barriers that constrain the successful implementation of TQM. The findings also provide a hierarchy of barriers in which the absence of top management involvement and ineffective leadership are the human barriers having the highest dependence. Originality/value In the successful implementation of TQM, barriers need to be identified because failure has often eliminated the organizations from the market. Thus, TQM is the source of strength to achieve higher productivity, profitability, and sustainable business performance. The barriers must be identified to improve organizational performance to contribute to sustainable development. |
Similar Articles
| ID | Score | Article |
|---|---|---|
19885
|
Silvestri, C; Piccarozzi, M; Ruggieri, A; Pacchera, F A new holistic definition of TQM towards sustainability(2024)Total Quality Management & Business Excellence, 35.0, 3-4 | |
| 77013
|
Zairi, M Beyond TQM implementation: the new paradigm of TQM sustainability(2002)Total Quality Management, 13, 8 | |
| 74093
|
Idris, MA; Zairi, M Sustaining TQM: A synthesis of literature and proposed research framework(2006)Total Quality Management & Business Excellence, 17, 9 | |
| 77738
|
Ciptono, WS; Ibrahim, AR; Sulaiman, A MEDIATION ANALYSIS USING THE HIERARCHICAL MULTIPLE REGRESSION TECHNIQUE A Study of the Mediating Roles of World-Class Performance in Operations(2010)Gadjah Mada International Journal Of Business, 12, 2 | |
| 74537
|
Akanmu, MD; Hassan, MG; Alshuaibi, MSI; Alshuaibi, ASI; Mohamad, B; Othman, A The mediating role of organizational excellence between quality management practices and sustainable performance(2023)Total Quality Management & Business Excellence, 34, 9-10 | |
| 73683
|
Pelantova, V; Slaichova, E The Contribution To The Integration Of Management Systems Oriented To The Sustainable And Tqm(2017) |