| Title | A framework for sustainable management of the platform service supply chain: An empirical study of the logistics sector in China |
|---|---|
| ID_Doc | 77983 |
| Authors | Lin, Y; Chen, AL; Yin, YH; Li, Q; Zhu, QN; Luo, J |
| Title | A framework for sustainable management of the platform service supply chain: An empirical study of the logistics sector in China |
| Year | 2021 |
| Published | |
| Abstract | Platforms have become an effective means of innovation in the logistics sector. However, not all platform-based business models become a success. This research investigates how a platform strategy can lead to a sustainable managed platform service supply chain. Based on analysis of data collected within the logistics sectors in China, the research results propose a structural mapping of a platform service supply chain, which differs from the traditional service supply chain structure. This research develops a sustainable management framework for the platform service supply chain, including three key elements: mutual facilitation between platform and business ecosystem; strategic alignment among the structural elements; and a sustainable element including value cocreation, co-opetition and dynamic configuration. The paper also provides a summary of practical implications to guide practitioners in building a successful platform service supply chain and enacting effective management strategies. |
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