| Title |
Cross-departmental collaboration in one-stop service center for smart governance in China: Factors, strategies and effectiveness |
| ID_Doc |
78936 |
| Authors |
Liu, XP; Zheng, L |
| Title |
Cross-departmental collaboration in one-stop service center for smart governance in China: Factors, strategies and effectiveness |
| Year |
2018 |
| Published |
Government Information Quarterly, 35, 4 |
| Abstract |
Cross-departmental collaboration is considered a critical means for government to solve complex public issues. By studying a one-stop service center in China, this paper examines the influencing factors, strategies and effectiveness of government cross-departmental collaboration. The study finds that, besides variables that have been found in existing studies, the effectiveness of cross-departmental collaboration in China is also affected by administrative reform and personal relations among officials and staff. (C) 2015 Elsevier Inc. All rights reserved. |
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