| Title | Communities of Practice as a tool to support the GCIO function |
|---|---|
| ID_Doc | 79276 |
| Authors | Santos, LP; Barbosa, LN; Bessa, DA; Martins, LP; Barbosa, LS |
| Title | Communities of Practice as a tool to support the GCIO function |
| Year | 2018 |
| Published | |
| Abstract | A Community of Practice (CoP) allows practitioners of a clearly defined domain to share knowledge, experience, and best practices. It provides a social context for practitioners, often distributed across multiple organizations, and emerged over the last few decades as a fundamental mechanism for knowledge sharing, management, and generation within organizations. Best practices, innovations, and solutions to shared problems first emerge within CoPs. These are, and must be perceived as, an investment in organizations' future and competitiveness. Establishing a CoP is a straightforward process, the most challenging factor being the recruitment of members to attain critical mass. The challenge is to maintain the CoP active, with members contributing with high quality, innovative content. Increasing a CoP's medium / long-term survival probabilities requires careful planning to avoid incurring in some well-known pitfalls. This paper proposes and discusses a set of nine guidelines for establishing and maintaining a community of practice within the context of Electronic Governance (EGOV) and Government Chief Information Officers (GCIO). This research was motivated by the initiative of the government of a developing country. Results are based on a review of the relevant literature, together with the detailed analysis of interviews to members or coordinators of large communities of practice. This analysis was further validated against the opinions of public servants directly involved on EGOV-GCIO-related functions during two focus groups meetings. |
| https://repositorium.sdum.uminho.pt/bitstream/1822/69273/1/SBBMB18.pdf |
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