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Title The Multimodal Emotion Information Analysis of E-Commerce Online Pricing in Electronic Word of Mouth
ID_Doc 15353
Authors Chen, JY; Zhong, ZQ; Feng, QD; Liu, L
Title The Multimodal Emotion Information Analysis of E-Commerce Online Pricing in Electronic Word of Mouth
Year 2022
Published Journal Of Global Information Management, 30, 11
DOI 10.4018/JGIM.315322
Abstract E-commerce has developed rapidly, and product promotion refers to how e-commerce promotes consumers' consumption activities. The demand and computational complexity in the decisionmaking process are urgent problems to be solved to optimize dynamic pricing decisions of the e-commerce product lines. Therefore, a Q-learning algorithm model based on the neural network is proposed on the premise of multimodal emotion information recognition and analysis, and the dynamic pricing problem of the product line is studied. The results show that a multi-modal fusion model is established through the multi-modal fusion of speech emotion recognition and image emotion recognition to classify consumers' emotions. Then, they are used as auxiliary materials for understanding and analyzing the market demand. The long short-term memory (LSTM) classifier performs excellent image feature extraction. The accuracy rate is 3.92%-6.74% higher than that of other similar classifiers, and the accuracy rate of the image single-feature optimal model is 9.32% higher than that of the speech single-feature model.
Author Keywords Dynamic Pricing; E-Commerce; Emotion Recognition; Neural Network; Q-Learning Algorithm
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Social Science Citation Index (SSCI)
EID WOS:000965297400008
WoS Category Information Science & Library Science
Research Area Information Science & Library Science
PDF https://www.igi-global.com/ViewTitle.aspx?TitleId=315322&isxn=9781668464434
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