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Scientific Article details

Title Business Data Analytic and Digital Marketing: Business Strategies in the Era of COVID-19
ID_Doc 15952
Authors Khan, SAR; Umar, M; Tanveer, M; Yu, Z; Janjua, LR
Title Business Data Analytic and Digital Marketing: Business Strategies in the Era of COVID-19
Year 2022
Published
DOI 10.1109/CDMA54072.2022.00008
Abstract The Covid-19 pandemic has been assumed as a global pandemic as it caused disruption in all fields of life. The supply chain of manufacturing firms are also adversely affected by this pandemic. Keeping this in view, the current study is conducted to analyze the role of business data analytics (BDA) and digital marketing in improving Chinese firm performance during Covid-19. In this study, cross-sectional data was collected through questionnaire, and CB-SEM was employed to test hypotheses. The results indicate that BDA adoption helps firms move towards digital marketing and improve the firm's performance by effectively analyzing information, predicting behavioral model, and enhancing product delivery services. This article concluded that firms with well-developed technological infrastructure were least effected through Covid-19 pandemic. The current study recommends adopting BDA in firms as it helps firms respond to risky scenarios and enhances their resilience during uncertainty.
Author Keywords Digital marketing; Business data analytic; Manufacturing firms; Structural equation modelling
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Conference Proceedings Citation Index - Science (CPCI-S)
EID WOS:000814738100004
WoS Category Computer Science, Artificial Intelligence; Computer Science, Information Systems; Engineering, Biomedical
Research Area Computer Science; Engineering
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