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Scientific Article details

Title A remote ethnography methodology to gain packaging behaviour insights
ID_Doc 25449
Authors Clark, N; Trimingham, R; Wilson, GT
Title A remote ethnography methodology to gain packaging behaviour insights
Year 2022
Published Packaging Technology And Science, 35, 4
DOI 10.1002/pts.2635
Abstract Remote ethnography requires the observation of human interaction in the natural world without the researcher being present. Well-established in industrial and user experience design remote ethnography provides insight into the user's behaviour whilst completing a specific task in a defined environment. Designers in established fields such as Design for Sustainable Behaviour have applied this behavioural understanding to develop interventions to positively adapt unsustainable behaviours. Existing research techniques have evidenced limitations in fully understanding consumer packaging disposal behaviour, with a clear gap in behavioural insights with packaging used out of the home. A novel mixed-methods approach was developed using remote ethnography to explore consumer food-to-go packaging disposal behaviour out of the home, providing insights which could be evaluated for their application within the packaging development process. In explaining the new methodological approach, this paper (a) proposes a mixed-methods approach by which packaging developers can better understand packaging disposal behaviour out of the home, (b) explains this research method in the context of a food-to-go packaging disposal case study and (c) evaluates the value of the mixed-methods approach within the food packaging development process.
Author Keywords circular economy; consumer behaviour; food packaging; packaging development; remote ethnography
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED)
EID WOS:000743074000001
WoS Category Engineering, Manufacturing; Food Science & Technology
Research Area Engineering; Food Science & Technology
PDF https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/pts.2635
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