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Title The circularity of product-service systems: the role of macro-, meso- and micro-level contextual factors
ID_Doc 26338
Authors Kühl, C; Skipworth, HD; Bourlakis, M; Aktas, E
Title The circularity of product-service systems: the role of macro-, meso- and micro-level contextual factors
Year 2023
Published International Journal Of Operations & Production Management, 43, 4
DOI 10.1108/IJOPM-01-2022-0055
Abstract Purpose This paper aims to examine the relationships between macro-, meso- and micro-level contextual factors that enable or inhibit the contribution of product service systems (PSS) to circularity. It is informed by the natural resource-based view (NRBV) and the multi-level perspective as theoretical lenses. Design/methodology/approach A theory elaboration approach is used through three in-depth case studies of UK and German manufacturers. Case studies provide use- and result-oriented PSS for personal computers, power tools and wind turbines. Multiple sources of evidence, including 20 semi-structured interviews, company documents and quantitative data, are triangulated to improve the validity of the results. Findings Empirical evidence for relationships between macro-, meso- and micro-level contextual factors show significant barriers to the extending and cycling of resource loops, primarily through maintenance, repairs and refurbishment. A firm's environmental awareness has a determining role in the contribution of PSS to circularity. The evidence from two use-oriented PSS reveals different circularity maturity levels. Originality/value This research makes three key contributions. Firstly, it elaborates on NRBV by showing that a firm's environmental awareness determines product stewardship. The type of product stewardship practices depends on the enabling and inhibiting effects of macro- and meso-level factors. Secondly, it shows that use-oriented PSS have different circularity profiles and proposes three circularity maturity levels. Finally, it provides an empirically validated framework of macro-, meso- and micro-level enablers and barriers and how they interact to enable or inhibit circularity in PSS.
Author Keywords Circular economy; Product-service system; Circular business model; Servitisation; Multi-level perspective
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Social Science Citation Index (SSCI)
EID WOS:000842461000001
WoS Category Management
Research Area Business & Economics
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