Title |
Overcoming barriers to circularity for internal ICT management in organizations: A change management approach |
ID_Doc |
29188 |
Authors |
Mcmahon, K; Mugge, R; Hultink, EJ |
Title |
Overcoming barriers to circularity for internal ICT management in organizations: A change management approach |
Year |
2024 |
Published |
|
DOI |
10.1016/j.resconrec.2024.107568 |
Abstract |
Circularity-conscious management of information and communications technology (ICT) owned by organizations is important to achieving a circular economy. However, changes in organizational management toward circularity has been met with multiple challenges. This study uses 11 semi-structured interviews with on-the-ground ICT decision-makers in organizations to determine what barriers prevent the development and implementation of circularity-related changes in organizational ICT management. We identified 13 barriers relating to information and knowledge transfer, access to circular equipment, finances and contracts, and prioritization over circularity. Barrier-based interventions were further structured by Lewin's 3-step change management model - unfreeze, change, refreeze - highlighting the role of information access, relationships with contracted partners, and internal accountability and priority structures. These results bridge a currently underdeveloped link between circularity and management research as well as provide policy makers, researchers, and ICT managers insight on facilitating ICT's impactful role in society's transition to circularity. |
Author Keywords |
Information and communications technology; (ICT); Lifetime extension; circularity; Change management; Organizational change |
Index Keywords |
Index Keywords |
Document Type |
Other |
Open Access |
Open Access |
Source |
Science Citation Index Expanded (SCI-EXPANDED) |
EID |
WOS:001217676500001 |
WoS Category |
Engineering, Environmental; Environmental Sciences |
Research Area |
Engineering; Environmental Sciences & Ecology |
PDF |
https://doi.org/10.1016/j.resconrec.2024.107568
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