| Title |
From Goods to Services and from Linear to Circular: The Role of Servitization's Challenges and Drivers in the Shifting Process |
| ID_Doc |
29585 |
| Authors |
Hidalgo-Carvajal, D; Carrasco-Gallego, R; Morales-Alonso, G |
| Title |
From Goods to Services and from Linear to Circular: The Role of Servitization's Challenges and Drivers in the Shifting Process |
| Year |
2021 |
| Published |
Sustainability, 13.0, 8 |
| DOI |
10.3390/su13084539 |
| Abstract |
To move closer to achieving the United Nations' Sustainable Development Goals (SDGs), a change from the traditional paradigm of the linear economy towards the circular economy is of paramount importance. One of the key promoters of this shift is servitization, which involves a shift from a purely transactional product-selling model to customer satisfaction through providing the service inherent to the product. Although servitization is a promising field for academics and practitioners, its adoption faces different challenges and drivers that need to be understood and addressed. A latent issue is the lack of common language around the topic. In the present study, a systematic literature review has been conducted to allow the identification and classification of the main challenges and drivers. Based on the findings, we propose a classification framework that identifies, classifies, and groups common challenges and drivers to different areas of knowledge on servitization through intensity heat maps. From a managerial point of view, our results highlight the importance of embracing servitization as a collective effort from the different departments within a company. |
| Author Keywords |
circular supply chains; product-service systems (PSS); business model innovation; systematic literature review; barriers; enablers |
| Index Keywords |
Index Keywords |
| Document Type |
Other |
| Open Access |
Open Access |
| Source |
Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI) |
| EID |
WOS:000645337000001 |
| WoS Category |
Green & Sustainable Science & Technology; Environmental Sciences; Environmental Studies |
| Research Area |
Science & Technology - Other Topics; Environmental Sciences & Ecology |
| PDF |
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