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Scientific Article details

Title The new service development process of green FinTech innovation: A multi-case study
ID_Doc 31021
Authors Thanapongporn, A; Saengchote, K; Gowanit, C
Title The new service development process of green FinTech innovation: A multi-case study
Year 2024
Published International Journal Of Advanced And Applied Sciences, 11, 7
DOI 10.21833/ijaas.2024.07.012
Abstract In light of increasing global challenges like climate change, carbon neutrality, and biodiversity loss, the need for sustainable solutions is essential. Green FinTech innovation, which combines financial resources, services, and technologies, has become a significant area of focus for addressing these issues. However, despite growing interest from various stakeholders, progress towards sustainable development remains slow due to fragmented academic knowledge. This study aims to bridge this gap by offering practical guidelines for those involved in green FinTech innovation. By examining the new service development process, including both the front-end and back-end stages, the study will identify key influencers such as customers, organizations, and partners. Semi-structured interviews will be conducted with three green FinTech case studies in Thailand, specifically focusing on rental electric bike services, energy trading systems, and solar rooftop platforms. The research will investigate the concepts, methods, and critical success factors that drive the innovation processes of these projects through a comparative multi-case study. The findings will reveal different paths for B2B and B2C green FinTech innovation, emphasizing the importance of external factors. Successful innovation requires a thorough understanding of customer behavior, beyond just pro-environmental tendencies. These insights aim to accelerate green FinTech innovation in emerging economies and underscore the need for further quantitative research to validate these findings. This research will provide valuable insights for policymakers, financial institutions, and innovators, supporting the advancement of sustainable development through green FinTech solutions. (c) 2024 The Authors. Published by IASE. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
Author Keywords Green FinTech; Sustainable solutions; Innovation processes; Emerging economies; Stakeholder engagement
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Emerging Sources Citation Index (ESCI)
EID WOS:001309154600012
WoS Category Multidisciplinary Sciences
Research Area Science & Technology - Other Topics
PDF https://science-gate.com/IJAAS/Articles/2024/2024-11-07/1021833ijaas202407012.pdf
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