| Abstract |
Sustainability means different things to different organisations, likewise indicators of sustainable business performance. Within the broader field of knowledge management, it refers to the efficient utilization of knowledge management through joint collaborations and active interactions among team members. Hence sustainability thrives in an environment that supports knowledge sharing. This systematic literature review critically investigates the enablers of knowledge management that potentially drives sustainable business performance of SMEs using the PRISMA methodological approach. We identified seven enablers of knowledge management out of sixty- four academic papers that were reviewed. These are information technology, knowledge sharing, management commitment, innovation capability, stakeholder engagement, resources, and effective leadership. Based on the synthesis of these enablers, a conceptual model was designed to depict the interconnections and linkages between the enablers of knowledge management and sustainable business performance. Certain theoretical underpinnings were drawn, particularly with respect to indicators of sustainable business performance. In line with mainstream research, we believe sustainable business performance is contingent upon economic, social, and contextual factors. Our study is the first to have systematically reviewed enablers of knowledge management that drive sustainable business performance among SMEs. We have also set agenda for future research directions by way of testing our conceptual model using the formulated hypotheses. Besides the theoretical contributions, our study offers practitioners new and compelling insights of applying the various enablers of knowledge management towards achieving sustainable business performance. |