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Scientific Article details

Title Review of sustainable service-based business models in the Chinese truck sector
ID_Doc 34286
Authors Pallaro, E; Subramanian, N; Abdulrahman, MD; Liu, C; Tan, KH
Title Review of sustainable service-based business models in the Chinese truck sector
Year 2017
Published
DOI 10.1016/j.spc.2016.07.003
Abstract Growth of global sales of new trucks in emerging economies is substantial however, in China the growth of sales is expected to be only 1% for 2014-2024. The limited sales growth forecast and an intense market competition make it imperative for truck manufacturers in China to diversify their revenue earnings through service-based business models for the Chinese market. Typically, Chinese service based business models need to be sustainable by considering environmental and social factors in the manufacturer's business model. This paper reviews existing product-service systems (PSS) and service-based business models in the automotive sector to identify how truck manufacturers could reorient their current business model with respect to the Chinese context to enhance customer satisfaction, profitability and sustainability. The analysis indicates that most of the studies in the automotive sector have focused on product-oriented or use-oriented business models with respect to car segment specifically in the developed markets. Besides, sustainability issues related to vehicle end-of-life management are rarely considered. Our findings suggest that the Chinese truck sector needs an integrated result-oriented PSS business model which could be implemented in other developing countries. (C) 2016 Institution of Chemical Engineers. Published by Elsevier B.V. All rights reserved.
Author Keywords Result-oriented product-service system; Sustainable business model; Truck industry; China; Sustainability
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:000449017300004
WoS Category Green & Sustainable Science & Technology; Environmental Studies
Research Area Science & Technology - Other Topics; Environmental Sciences & Ecology
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