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Title The right strategy? Examining the business partner model's functionality for resolving Human Resource Management tensions and discussing alternative directions
ID_Doc 34625
Authors Gerpott, FH
Title The right strategy? Examining the business partner model's functionality for resolving Human Resource Management tensions and discussing alternative directions
Year 2015
Published Zeitschrift Fur Personalforschung, 29, 3-4
DOI 10.1688/ZfP-2015-03-Gerpott
Abstract A large number of organizations restructured their Human Resource Management (HRM) departments according to their interpretation of Ulrich's (1997) business partner model into strategic business partners, centers of expertise and shared service centers. I argue that this approach could gain widespread acceptance in organizational practice because of its functionality in addressing tensions inherent in HRM. I relate to paradox research and categorize contradictory HRM demands into tensions of (1) identity, (2) learning, (3) performing and (4) organizing. The implementation of the business partner model resolves these tensions in the short-term by addressing the opposing forces separately. Yet, these resolution strategies are not sustainable and threaten the long-term impact of HRM. I discuss the shortcomings of the business partner model and explore how organizational actors can reframe HRM work to embrace the multifaceted nature of HRM.
Author Keywords business partner model; paradoxes; tensions; Human Resource Management
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Social Science Citation Index (SSCI)
EID WOS:000371093700003
WoS Category Psychology, Applied; Management
Research Area Psychology; Business & Economics
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