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Scientific Article details

Title A paradox approach to sustainable product-service systems
ID_Doc 34748
Authors Hahn, T; Pinkse, J
Title A paradox approach to sustainable product-service systems
Year 2022
Published
DOI 10.1016/j.indmarman.2022.06.004
Abstract A move towards the business model of product-service systems (PSS) holds the promise of changing customer behaviour in a more sustainable direction. While this promise of PSS to play a key role in business sustainability has long been recognised, so far, the realised sustainability benefits remain limited. This article sheds light on the reasons why PSS seem to struggle with delivering on their potential. It develops the argument that sustainable PSS are fraught with paradoxical tensions between their marketability and their potential to achieve substantive sustainability benefits. Applying a paradox lens, the article identifies six paradoxes inherent to sustainable PSS and argues that unlocking their full potential to achieve sustainability benefits requires a proactive approach to respond to these paradoxes.
Author Keywords Product-service systems; Business sustainability; Paradox
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Social Science Citation Index (SSCI)
EID WOS:000838703300002
WoS Category Business; Management
Research Area Business & Economics
PDF https://doi.org/10.1016/j.indmarman.2022.06.004
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