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Scientific Article details

Title Doing Research With a Gamified Survey: Reflections From Smart City Research
ID_Doc 36563
Authors Rijshouwer, EA; Van Zoonen, L
Title Doing Research With a Gamified Survey: Reflections From Smart City Research
Year 2023
Published Social Science Computer Review, 41, 4
DOI 10.1177/08944393211073508
Abstract Corporate and government officials as well as social scientists studying smart cities are exploring gamification to help stakeholders engage with complex technological and societal issues. However, despite research addressing concerns of respondents' engagement and the validity and reliability of the results of gamified research, there are hardly any empirical accounts of how respondent engagement, validity and reliability of results are affected by decision-making in multi-stakeholder processes of designing and producing gamified research. In this paper, we evaluate a gamified survey that we developed to do research about public perceptions and engagements with digitization and datafication in public space. We report and evaluate the ideas, discussions and decisions in the design and production of the gamified survey. These reflections offer insights into the politics of such a process and advice for other researchers considering the use of gamified research tools for examining seemingly invisible and intangible technological developments, whilst at the same time being critical of the validity and reliability of the outcomes that such a survey produced. Our analysis shows how and why pragmatism and stakeholder relations took precedence over academic and epistemological concerns. Whilst we produced a research tool that did provoke large numbers of different people to actually engage with the smart city, the resulting data were less rich than we had aimed for, and required additional, qualitative methods.
Author Keywords research game; survey design; gamification; methodology; smart city
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:000764254200001
WoS Category Computer Science, Interdisciplinary Applications; Information Science & Library Science; Social Sciences, Interdisciplinary
Research Area Computer Science; Information Science & Library Science; Social Sciences - Other Topics
PDF https://journals.sagepub.com/doi/pdf/10.1177/08944393211073508
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