| Title |
DISDA: Digital Service Design Architecture for Smart City Ecosystems |
| ID_Doc |
37547 |
| Authors |
Ge, MZ; Buhnova, B |
| Title |
DISDA: Digital Service Design Architecture for Smart City Ecosystems |
| Year |
2022 |
| Published |
|
| DOI |
10.5220/0011056100003200 |
| Abstract |
Due to the interoperability difficulty and development bottleneck of various services in a city, the effective design of services has become a critical concern in smart city ecosystems. Based on the interconnection concept of Management by Competencies, this paper proposes an DISDA architecture to facilitate the digital service design in a smart city ecosystem. The DISDA architecture not only can guide the users to design the services with the defined processes but also can measure the maturity of the existing services and determine possible service improvements. Based on the proposed service design architecture, we conduct a case study to validate the usability and applicability of the proposed service design architecture. |
| Author Keywords |
Digital Service; Service in Society; Service Design Architecture; Social Connectivity |
| Index Keywords |
Index Keywords |
| Document Type |
Other |
| Open Access |
Open Access |
| Source |
Conference Proceedings Citation Index - Science (CPCI-S) |
| EID |
WOS:000806782100019 |
| WoS Category |
Computer Science, Information Systems; Computer Science, Theory & Methods |
| Research Area |
Computer Science |
| PDF |
https://doi.org/10.5220/0011056100003200
|