| Title |
Mobile Applications in China's Smart Cities: State-of-the-Art and Lessons Learned |
| ID_Doc |
38315 |
| Authors |
Zhang, BQ; Peng, GC; Xing, F; Chen, S |
| Title |
Mobile Applications in China's Smart Cities: State-of-the-Art and Lessons Learned |
| Year |
2021 |
| Published |
Journal Of Global Information Management, 29, 6 |
| DOI |
10.4018/JGIM.20211101.oa26 |
| Abstract |
Aligned with the global trend of smartness, China has invested heavily in over 700 smart city projects across over 500 cities. Hundreds of smart city apps, initiated by local authorities, have so emerged in the daily lives of Chinese citizens, but anecdotal evidence showed that these official apps have many problems and deficiencies. This study captures a snapshot of current development and problems of official smart city apps in China. A total of 333 such apps, together with 15,754 comments, were collected, reviewed, and analyzed. The results showed that China's smart city apps fall into three application areas (i.e., smart transportation, smart healthcare, and smart livelihood), of which each provides some promising features and services. However, a range of functional, interface, design, usage, and service-related problems were found in these apps. This paper concluded that further to the very efforts on infrastructure and hardware, local authorities in China, and worldwide need to pay more attention to smart apps in order to maximize potential return of their smart city investments. |
| Author Keywords |
China; Government; Mobile Application; Smart City; Smart City Apps |
| Index Keywords |
Index Keywords |
| Document Type |
Other |
| Open Access |
Open Access |
| Source |
Social Science Citation Index (SSCI) |
| EID |
WOS:000674965300012 |
| WoS Category |
Information Science & Library Science |
| Research Area |
Information Science & Library Science |
| PDF |
https://www.igi-global.com/ViewTitle.aspx?TitleId=274066&isxn=9781799872627
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