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Scientific Article details

Title Touristic Stakeholders' Perceptions about the Smart Tourism Destination Concept in Puerto Vallarta, Jalisco, Mexico
ID_Doc 42055
Authors Ortega, JLC; Malcolm, CD
Title Touristic Stakeholders' Perceptions about the Smart Tourism Destination Concept in Puerto Vallarta, Jalisco, Mexico
Year 2020
Published Sustainability, 12, 5
DOI 10.3390/su12051741
Abstract The smart tourism destination (STD) is an adaptation of the smart-city concept into a tourism destination. Smart cities relate to the urban use of technologies and internet in order to improve economic growth, quality of life, efficient management of resources, and generation of governance processes and social participation. This paper aims to highlight the perception that different tourism experts in Puerto Vallarta have about intelligent tourism destinations. The working method of this research was through a Delphi study to analyze the responses of local experts on the status of STD's and their future trends. The experts' perceptions on the concept's definition, regional capacity for innovation, technological components, linking, and sustainability was analyzed. Experts perceived an optimistic scenario for STD in Puerto Vallarta, Jalisco, Mexico. The participants in this study value the factors that determine the implementation of STDs as determinants; there are at least three of them: Training, Investment, and Governance.
Author Keywords governance; stakeholder collaboration; smart tourism destination; smart city; social participation; information and communication technologies (ICT)
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:000522470900042
WoS Category Green & Sustainable Science & Technology; Environmental Sciences; Environmental Studies
Research Area Science & Technology - Other Topics; Environmental Sciences & Ecology
PDF https://www.mdpi.com/2071-1050/12/5/1741/pdf?version=1583298670
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