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Scientific Article details

Title An Innovative Digital Maturity Assessment Model for Smart Cities
ID_Doc 42986
Authors Topuz, E; Coskun, Ö; Tütek, Y; Çakir, Ö; Temur, GT; Sivri, Ç
Title An Innovative Digital Maturity Assessment Model for Smart Cities
Year 2022
Published
DOI 10.1007/978-3-030-89795-6_10
Abstract Many cities around the world have started to make investments in smart city projects to provide solutions to these challenges. In terms of city management applications, it is an essential requirement to benefit from a subsidiary tool that helps cities demonstrate their ability to adapt to Smart City principles and maturity competencies with a systematic procedure. In this article, first, a literature search is used to determine the qualitative and quantitative criteria sets needed to ensure smart city maturity. Then the importance of these criteria set is determined by interviewing experts and conducting questionnaires. It is found that technology management is the best main criterion. Finally, a digital maturity model, prepared using the Best-Worst Method, is proposed for municipalities to measure how "smart" their cities are, and according to the value obtained as a result of this measurement, to meet the conditions of the concept of "smart city" in their cities and to increase their scores. To show how it is used in practice, a real case study is conducted in the city of Istanbul.
Author Keywords Smart cities; Assessment tool; Best Worst Method (BWM); City planning; Multi-criteria decision making (MCDM); Maturity model
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Conference Proceedings Citation Index - Science (CPCI-S); Conference Proceedings Citation Index - Social Science & Humanities (CPCI-SSH)
EID WOS:000766482200010
WoS Category Management; Operations Research & Management Science; Mathematics, Applied
Research Area Business & Economics; Operations Research & Management Science; Mathematics
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