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Scientific Article details

Title Social Smart Destination: A Platform to Analyze User Generated Content in Smart Tourism Destinations
ID_Doc 43660
Authors Cacho, A; Figueredo, M; Cassio, A; Araujo, MV; Mendes, L; Lucas, J; Farias, H; Coelho, J; Cacho, N; Prolo, C
Title Social Smart Destination: A Platform to Analyze User Generated Content in Smart Tourism Destinations
Year 2016
Published
DOI 10.1007/978-3-319-31232-3_77
Abstract The purpose of this paper is to present a platform that uses social media as a data source to support the decisions of policymakers in the context of smart tourism destinations initiatives. The proposed platform was implemented and tested during the 2014 FIFA World Cup. In total were analyzed 7.5 million tweets. The results show that it is possible to identify the nationality, language of the posts, points of agglomeration and concentration of visitors. Overall the initial results suggest that data collected from Twitter posts can be applicable to the effective management of smart tourism destinations.
Author Keywords Smart Tourism Destination; Smart City; Social Media; Twitter
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Conference Proceedings Citation Index - Science (CPCI-S)
EID WOS:000417258700077
WoS Category Computer Science, Artificial Intelligence; Computer Science, Information Systems; Computer Science, Theory & Methods
Research Area Computer Science
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