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Scientific Article details

Title Smart communities inside local governments: a pie in the sky?
ID_Doc 44601
Authors Michelucci, FV; De Marco, A
Title Smart communities inside local governments: a pie in the sky?
Year 2017
Published International Journal Of Public Sector Management, 30, 1
DOI 10.1108/IJPSM-03-2016-0059
Abstract Purpose - Via embracing the idea that one who directly experiences a problem is keener to develop more innovative solutions, local governments have started to engage smart communities in the innovation of public services' delivery. Even if the meaning of "smart community" generally refers to the community participation in the innovation of public services for urban living, local governments have predominantly stimulated the participation of their citizens. But innovative ideas can potentially spring out also from the insiders. The purpose of this paper is to find the managerial and technological issues that public managers have to consider when planning an internal smart community initiative. Design/methodology/approach - For this purpose, the authors analyse the case study of the Municipality of Turin that developed a participatory smart community project named Innova. TO, through the theoretical lens of sensemaking (Weick, 1979; Weick et al., 2005). Findings - Results show that there are three main aspects to be considered when implementing smart community initiatives in local governments. Originality/value - Even if there is the potential, the engagement of public employees in a smart community of innovators is not straightforward, and several complexities may challenge its success. Moreover, real-life examples and empirical studies are still episodic. As a consequence, if it is concretely possible to build a smart community of innovators inside a local government still remains a question, to which this paper aims to respond.
Author Keywords Public sector management; Smart city; Public sector innovation; Smart communities
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Emerging Sources Citation Index (ESCI)
EID WOS:000395672200001
WoS Category Management; Public Administration
Research Area Business & Economics; Public Administration
PDF https://iris.polito.it/bitstream/11583/2662523/1/IJPSM_InnovaTo_PostScript.pdf
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