| Title |
Quality of Experience Management of Smart City services |
| ID_Doc |
45474 |
| Authors |
Floris, A; Porcu, S; Atzori, L |
| Title |
Quality of Experience Management of Smart City services |
| Year |
2018 |
| Published |
|
| DOI |
|
| Abstract |
This paper investigates the applicability of QoE management on Smart City services. First, we analyze how quality management is implemented for traditional public services (services for which the presence of ICT technologies is limited or not necessary). We then propose a potential framework for the QoE management in Smart City services (traditional public services supported by an important, but not essential, presence of ICT systems), which is based on ICT systems for QoE prediction and management. Finally, we highlight the challenges to be addressed in the near future. |
| Author Keywords |
Quality of Experience; Smart City; QoE management; Traditional Public Service; Internet of Things |
| Index Keywords |
Index Keywords |
| Document Type |
Other |
| Open Access |
Open Access |
| Source |
Conference Proceedings Citation Index - Science (CPCI-S) |
| EID |
WOS:000694922800058 |
| WoS Category |
Computer Science, Interdisciplinary Applications; Engineering, Electrical & Electronic |
| Research Area |
Computer Science; Engineering |
| PDF |
|