| Title |
CSR maturity model for smart city assessment |
| ID_Doc |
45735 |
| Authors |
Suliman, A; Rankin, J; Robak, A |
| Title |
CSR maturity model for smart city assessment |
| Year |
2021 |
| Published |
Canadian Journal Of Civil Engineering, 48, 7 |
| DOI |
10.1139/cjce-2020-0077 |
| Abstract |
Population and urban growth are challenging traditional approaches to solving city-related problems. To meet these challenges, the concept of smart city/community (SC) has been introduced as a strategic solution. This research seeks to identify the key smartness dimensions of a city, build a corresponding novel smartness concept, and develop a full assessment model. The contribution of this research includes identifying three key dimensions for SCs: connectivity (C), sustainability (S), and resiliency (R); and developing a corresponding maturity model (MM) for SC assessment referred to as CSR-MM. The model's applicability is validated by examining its conformance to MM design principles, available in the literature, and practically demonstrated via a case study (Fredericton Public Transit, New Brunswick). The assessment outcomes were compared against an international SC assessment tool (ISO37120 2018). Municipalities will benefit from this CSR-MM in identifying maturity gaps, setting prioritized goals, and focusing on continuously improving citizens' well-being. |
| Author Keywords |
smart city; connectivity; sustainability; resiliency; assessment framework; maturity model |
| Index Keywords |
Index Keywords |
| Document Type |
Other |
| Open Access |
Open Access |
| Source |
Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI) |
| EID |
WOS:000670586900006 |
| WoS Category |
Engineering, Civil |
| Research Area |
Engineering |
| PDF |
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