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Title Modelling the work-as-done in the building maintenance using a layered FRAM: A case study on HVAC maintenance
ID_Doc 6651
Authors de Souza, IT; Rosa, AC; Evangelista, ACJ; Tam, VWY; Haddad, A
Title Modelling the work-as-done in the building maintenance using a layered FRAM: A case study on HVAC maintenance
Year 2021
Published
DOI 10.1016/j.jclepro.2021.128895
Abstract Maintenance of heating, ventilation, and air-conditioning (HVAC) systems has become one of the most relevant maintenance operations in public buildings. The intense interaction among human agents and equipment, aligned with information's distributed nature, exposes the maintenance workers to significant and complex risks during their routines. Prescribed procedures frequently differ from reality, which becomes essential the examination of the work-as-done. The functional resonance analysis method (FRAM) offers a promising perspective on analysing work-as-done in daily activities. However, the FRAM brings a limitation due to its complexity of representation. This study presents a layered FRAM as an alternate way of analysing the work-as-done in the maintenance of HVAC systems. This approach consists of cutting the couplings among functions in those presenting variability to clarify how the functions affect each other. The results show that the layered FRAM offers a better view of functions, decreasing the complexity and the analyst's cognitive workload. This contribution is a user-friendly and straightforward technique to facilitate the model analysis and explore a new perspective to popularize and spread the FRAM to treat complex issues.
Author Keywords Green product; Circular economy; Energy conservation; FRAM; Resilience engineering; Maintenance; HVAC; Work-as-done
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED)
EID WOS:000721711900004
WoS Category Green & Sustainable Science & Technology; Engineering, Environmental; Environmental Sciences
Research Area Science & Technology - Other Topics; Engineering; Environmental Sciences & Ecology
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