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Scientific Article details

Title Consumers' Reaction to Greenwashing in the Saudi Arabian Skincare Market: A Moderated Mediation Approach
ID_Doc 67298
Authors Adil, M; Parthiban, ES; Mahmoud, HA; Wu, JZ; Sadiq, M; Suhail, F
Title Consumers' Reaction to Greenwashing in the Saudi Arabian Skincare Market: A Moderated Mediation Approach
Year 2024
Published Sustainability, 16, 4
DOI 10.3390/su16041652
Abstract Amidst the abundance of skincare options, the process of identifying the most fitting products is a daunting task. This challenge is further intensified when brands frequently lack transparency concerning their environment-friendly characteristics, fostering skepticism among consumers or potential adopters. As a result, to resolve the problem of consumers' mixed emotions towards skincare brands, it is necessary to understand how greenwashing, green skepticism with two moderators (information quality and brand reputation) shape consumers' intentions. Drawing on a theoretical conceptual model rooted in the consumer behavior literature, the present investigation tested the hypotheses through cross-sectional survey research. Using convenience sampling, 441 participants were recruited through social media platforms and skincare-related forums. This study establishes the mediating role of green skepticism and the direct impact of greenwashing on consumers' purchase intentions. Consequently, the statistical significance of the path coefficients provide empirical support for the influence of greenwashing and green skepticism on consumers' intentions. Our research contributes to the broader discourse on sustainable consumption, offering theoretical advancements and practical implications for the researchers, policymakers, and businesses involved in the Saudi Arabian skincare market.
Author Keywords greenwashing; green skepticism; information quality; brand reputation; moderated mediation; skincare products; environment-friendly; Saudi Arabia
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:001169907600001
WoS Category Green & Sustainable Science & Technology; Environmental Sciences; Environmental Studies
Research Area Science & Technology - Other Topics; Environmental Sciences & Ecology
PDF https://www.mdpi.com/2071-1050/16/4/1652/pdf?version=1708157353
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