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Scientific Article details

Title Do companies with a competitive advantage make better use of IT? Evidence from Italian enterprises
ID_Doc 67426
Authors Neirotti, P; Cantamessa, M; Paolucci, E
Title Do companies with a competitive advantage make better use of IT? Evidence from Italian enterprises
Year 2008
Published International Journal Of Technology Management, 42, 1-2
DOI 10.1504/IJTM.2008.018066
Abstract This paper investigates whether or not companies with a competitive advantage make better use of Information Technology (IT) through a survey sent to Chief Information Officers (CIOs) in a cross-industry sample of 204 large Italian firms. Using structural equations modelling on data about the returns produced by IT between 2001 and 2004 in the companies analysed, this paper shows that in the manufacturing industries, firms with a competitive advantage - thanks to their superior availability of organisational capabilities - were more likely to use IT to improve their knowledge about customers and the performance of the new product development processes. Thus, by investing in IT, these companies were able to strengthen their preexisting advantage. Furthermore, by showing the importance of the effects on IT results due to structural variables such as industry, size of the firm and multinational origin, this paper underlines the importance of more carefully considering such effects (and especially those due to industry) in information systems research.
Author Keywords organisational capital; IT capabilities; sustainable competitive advantage; resource-based view; industry effects on IT adoption; continuous innovation
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:000255935100010
WoS Category Engineering, Multidisciplinary; Management; Operations Research & Management Science
Research Area Engineering; Business & Economics; Operations Research & Management Science
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