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Title Effect of information systems resources and capabilities on firm performance: A resource-based perspective
ID_Doc 67533
Authors Ravichandran, T; Lertwongsatien, C
Title Effect of information systems resources and capabilities on firm performance: A resource-based perspective
Year 2005
Published Journal Of Management Information Systems, 21, 4
DOI 10.1080/07421222.2005.11045820
Abstract We draw on the resource-based. theory to examine how information systems (IS) resources and capabilities affect firm performance. A basic premise is that a firm's performance can be explained by how effective the firm is in using information technology (IT) to support and enhance its core competencies. In contrast to past studies that have implicitly assumed that IS assets could have direct effects on firm performance, this study draws from the resource complementarity arguments and posits that it is the targeted use of IS assets that is likely to be rent-yielding. We develop the theoretical underpinnings of this premise and propose a model that interrelates IS resources, IS capabilities, IT support for core competencies, and firm performance. The model is empirically tested using data collected from 129 firms in the United States. The results provide strong support for the research model and suggest that variation in firm performance is explained by the extent to which IT is used to support and enhance a firm's core competencies. The results also support our proposition that an organization's ability to use IT to support its core competencies is dependent on IS functional capabilities, which, in turn, are dependent on the nature of human, technology, and relationship resources of the IS department. These results are interpreted and the implications of this study for IS research and practice are discussed.
Author Keywords competitive advantage; core competencies; information technology and strategy; resource-based theory
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:000228362400011
WoS Category Computer Science, Information Systems; Information Science & Library Science; Management
Research Area Computer Science; Information Science & Library Science; Business & Economics
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