Title |
Importance of Business Process Quality for Creating Added Value and Raising Reputation of Companies in Low-Carbon Economy |
ID_Doc |
70198 |
Authors |
Straková, J; Kostiuk, Y |
Title |
Importance of Business Process Quality for Creating Added Value and Raising Reputation of Companies in Low-Carbon Economy |
Year |
2023 |
Published |
Energies, 16, 17 |
DOI |
10.3390/en16176388 |
Abstract |
In an era of increasing environmental challenges, the transition to a low-carbon economy is an essential step for the manufacturing and industrial sectors. The quality of business processes plays a key role in the transition to a zero-carbon economy. The objective of the paper was, thus, to analyze the break-even point in core and supporting business processes using the proposed linear model based on regression analysis. The aim was to identify the impact of qualitative processes in the pre-production, production, and post-production phases on reaching the break-even point and how these processes affect profits in engineering companies operating in low-carbon sectors. The results suggest that supporting quality processes would generate the highest profit. Investing in improving the quality of core and supporting business processes has a twofold impact, as it improves the bottom line of enterprises through enhancing their reputation as socially responsible businesses. Corporate reputation based on corporate social responsibility in a low-carbon economy represents a valuable intangible asset that helps industrial companies to develop a sustainable and thriving low-carbon business ecosystem. |
Author Keywords |
quality; reputation; low-carbon economy; engineering; business process quality; value processes; added value creation; objective and subjective quality assessment |
Index Keywords |
Index Keywords |
Document Type |
Other |
Open Access |
Open Access |
Source |
Science Citation Index Expanded (SCI-EXPANDED) |
EID |
WOS:001062663200001 |
WoS Category |
Energy & Fuels |
Research Area |
Energy & Fuels |
PDF |
https://www.mdpi.com/1996-1073/16/17/6388/pdf?version=1693798103
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