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Scientific Article details

Title Importance of Business Process Quality for Creating Added Value and Raising Reputation of Companies in Low-Carbon Economy
ID_Doc 70198
Authors Straková, J; Kostiuk, Y
Title Importance of Business Process Quality for Creating Added Value and Raising Reputation of Companies in Low-Carbon Economy
Year 2023
Published Energies, 16, 17
DOI 10.3390/en16176388
Abstract In an era of increasing environmental challenges, the transition to a low-carbon economy is an essential step for the manufacturing and industrial sectors. The quality of business processes plays a key role in the transition to a zero-carbon economy. The objective of the paper was, thus, to analyze the break-even point in core and supporting business processes using the proposed linear model based on regression analysis. The aim was to identify the impact of qualitative processes in the pre-production, production, and post-production phases on reaching the break-even point and how these processes affect profits in engineering companies operating in low-carbon sectors. The results suggest that supporting quality processes would generate the highest profit. Investing in improving the quality of core and supporting business processes has a twofold impact, as it improves the bottom line of enterprises through enhancing their reputation as socially responsible businesses. Corporate reputation based on corporate social responsibility in a low-carbon economy represents a valuable intangible asset that helps industrial companies to develop a sustainable and thriving low-carbon business ecosystem.
Author Keywords quality; reputation; low-carbon economy; engineering; business process quality; value processes; added value creation; objective and subjective quality assessment
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED)
EID WOS:001062663200001
WoS Category Energy & Fuels
Research Area Energy & Fuels
PDF https://www.mdpi.com/1996-1073/16/17/6388/pdf?version=1693798103
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