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Title Using conceptual models to explore business-ICT alignment in networked value constellations Case studies from the Dutch aviation industry, Spanish electricity industry and Dutch telecom industry
ID_Doc 70643
Authors Pijpers, V; de Leenheer, P; Gordijn, J; Akkermans, H
Title Using conceptual models to explore business-ICT alignment in networked value constellations Case studies from the Dutch aviation industry, Spanish electricity industry and Dutch telecom industry
Year 2012
Published Requirements Engineering, 17, 3
DOI 10.1007/s00766-011-0136-x
Abstract In this paper, we introduce e (3) alignment for inter-organizational business-ICT alignment. With the e (3) alignment framework, we create alignment between organizations operating in an agile networked value constellation-which is a set of organizations who jointly satisfy a customer need-by (1) focusing on the interaction between the organizations in the constellation, (2) considering interaction from four different perspectives, and (3) utilizing conceptual modeling techniques to analyze and create alignment within and between the perspectives. By creating inter-organizational business-ICT alignment between the actors in the constellation, e (3) alignment ultimately contributes to a sustainable and profitable constellation. To actually create alignment, e (3) alignment iteratively takes three specific steps: (1) identification of alignment issues, (2) solution design, and (3) impact analysis. We illustrate our approach with cases from the Dutch aviation industry, Spanish electricity industry, and Dutch telecom industry.
Author Keywords Business-ICT alignment; Networked value constellations; Exploration phase; e(3) alignment
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:000307719600004
WoS Category Computer Science, Information Systems; Computer Science, Software Engineering
Research Area Computer Science
PDF https://link.springer.com/content/pdf/10.1007/s00766-011-0136-x.pdf
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