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Title Evaluating the sustainability of hotels using multi-criteria decision making methods
ID_Doc 7126
Authors Wang, CN; Nguyen, HP
Title Evaluating the sustainability of hotels using multi-criteria decision making methods
Year 2022
Published Proceedings Of The Institution Of Civil Engineers-Engineering Sustainability, 175, 3
DOI 10.1680/jensu.21.00084
Abstract Sustainable tourism has become a global concern in recent years. An approach is proposed to evaluate the sustainability of hotels and to compare their real actions and promotions. Following a study of relevant literature, a set of criteria for so-called green hotels was proposed. Multi-criteria decision making methods were then used, including the best-worst method to calculate the weights of all criteria, and the fuzzy technique-for-order-of-preference-by-similarity-to-ideal-solution method was then implemented to rank sustainability performance. The proposed model was applied to evaluate five hotels in Vietnam. The results showed that the criterion named 'green policy and regulation' played the most significant role in the sustainability practice of hotels. Sensitivity analysis was also applied to validate the research framework and eliminate the effects of bias. The proposed model is recommended for use in various other fields.
Author Keywords best-worst method; circular economy; climate change; fuzzy Topsis; green hotel; green performance; sustainable development
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED)
EID WOS:001086159500002
WoS Category Green & Sustainable Science & Technology; Engineering, Civil
Research Area Science & Technology - Other Topics; Engineering
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