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Scientific Article details

Title How Do Companies Communicate Sustainability? A Systematic Literature Review
ID_Doc 73875
Authors Borges, E; Campos, S; Teixeira, MS; Lucas, MR; Ferreira-Oliveira, AT; Rodrigues, AS; Vaz-Velho, M
Title How Do Companies Communicate Sustainability? A Systematic Literature Review
Year 2023
Published Sustainability, 15, 10
DOI 10.3390/su15108263
Abstract Sustainability is a topic that is increasingly discussed in society and organizations, leading many companies to adopt communication strategies focused on this theme. The objective of this article was to identify in the literature the ways, means, or tools that companies use to communicate sustainability. This article was based on a systematic review of the literature on the topic, resulting in a final sample of 18 articles from 14 different journals. Seven potential topics were identified in the systematic review: (i) communication strategies, (ii) the relationship between communication and consumer behavior, (iii) communication and health benefits, (iv) sustainability and corporate social responsibility (CSR), (v) sustainable business models, (vi) sustainability and process optimization, and (vii) sustainability and environmental impact. The results obtained allowed us to conclude that the strategies that companies can use to communicate sustainability are as follows: use new technologies (internet, social networks, websites, etc.), make value propositions based on consumer behaviors, disseminate clear and consistent information, and ensure broader work teams, among others. These results contribute to the advancement of scientific literature and to the definition and implementation of more efficient and effective public policies that facilitate communication between companies and consumers. Finally, this paper offers practical suggestions to formulate sustainable communication strategies.
Author Keywords sustainability; communication; attributes; food; companies
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:000996170800001
WoS Category Green & Sustainable Science & Technology; Environmental Sciences; Environmental Studies
Research Area Science & Technology - Other Topics; Environmental Sciences & Ecology
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