Knowledge Agora



Scientific Article details

Title The model of knowledge management system supporting sustainable growth in machine-building industry enterprises
ID_Doc 75123
Authors Guminski, A; Dohn, K; Guminski, A; Matusek, M; Zolenski, W
Title The model of knowledge management system supporting sustainable growth in machine-building industry enterprises
Year 2014
Published
DOI
Abstract Purpose - The main objective of the paper is to present the model of management system supporting knowledge processes and integrating economic, social and environmental factors in the activity of machine-building enterprises. Successful management in all areas of enterprise's activity is determined by processing of adequate knowledge in business activity. Machine-building enterprises are crucial elements in creating sustainable growth by decisions at all stages of new product deployment. The great importance for machine-building enterprises is reducing the level of operational risk. It means the need to have the adequate knowledge to improve chances of profitable contracts and to avoid unfavourable ones. Design/methodology/approach - The model and the system structure were worked out on the basis of research study undertaken in machine-building enterprises. The studies were conducted as qualitative research in 38 Polish machine-building enterprises located in Silesia, recognized as small and medium-sized companies (the target group for which the system was dedicated). The research was conducted in the form of direct interviews with managers using structured questionnaires. As a result the model of knowledge management system was determined and the IT system supporting knowledge management in machine-building enterprises on the basis of the proposed model was worked out. Originality/value - The value of undertaken research was the model of an information system supporting knowledge management in the execution of contracts in machine-building enterprises. The integration of such solutions as: expert systems, case-based reasoning, knowledge object management system, dynamic research simulation system enables taking into account economic, social and environmental factors in decision-making processes at all stages of a contract execution. Practical implications - The model and the proposed IT system support decision-making processes in such areas as: construction, supply, production, distribution and service. The functionalities of the system enables supporting employees responsible for the process of a contract execution, especially project and top managers. At all stages of projects' execution managers have the opportunity to take into consideration economic, social and environmental factors in decision-making processes. The important IT tools implemented in the proposed system, in the context of sustainable development, are risk management in the entire contracts' execution and the support in the selection of managers and project team members.
Author Keywords sustainable growth; knowledge management system; expert system; machine-building industry enterprise
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Conference Proceedings Citation Index - Social Science & Humanities (CPCI-SSH)
EID WOS:000357262302017
WoS Category Social Sciences, Interdisciplinary
Research Area Social Sciences - Other Topics
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