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Scientific Article details

Title Promoting towel reuse behaviour in guests: A water conservation management and environmental policy in the hotel industry
ID_Doc 75588
Authors Han, H; Lee, MJ; Kim, W
Title Promoting towel reuse behaviour in guests: A water conservation management and environmental policy in the hotel industry
Year 2018
Published Business Strategy And The Environment, 27, 8
DOI 10.1002/bse.2179
Abstract This research was designed to identify and uncover the role of critical factors that elicit towel reuse behaviour in hotel guests. An empirical approach with a survey methodology was employed. The findings suggest that practising towel reuse activities depends on an internally derived sense of obligation to take eco-friendly action, attitude, overall image, and environmental awareness. The salient role of moral obligation in building the towel reuse intention was also uncovered. Moreover, towel reuse behaviour in everyday life had a significant moderating role in the proposed theoretical framework. Overall, towel reuse intentions in guests were sufficiently accounted for by research variables. This study adds to the extant literature in hospitality and environmental behaviour by offering meaningful insights into how normative, volitional, habitual, and cognitive processes relate to eco-friendly decisions while guests are staying at a hotel.
Author Keywords environmental policy; hotel guests; sustainable hotel business; towel reuse; water conservation strategy
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Social Science Citation Index (SSCI)
EID WOS:000453631500016
WoS Category Business; Environmental Studies; Management
Research Area Business & Economics; Environmental Sciences & Ecology
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