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Scientific Article details

Title What Users Trust in Paying-for-knowledge: An Empirical Study of Chinese Online Q&A Community
ID_Doc 75595
Authors Hu, X; Wang, K; Wu, J
Title What Users Trust in Paying-for-knowledge: An Empirical Study of Chinese Online Q&A Community
Year 2019
Published
DOI
Abstract In the era of information explosion, desire for high-quality information has triggered the development of paying-for-knowledge. Even paying-for-knowledge has interesting business model, there are several problems to be solved, and one of the most salient problem is what influences users' payment behaviors. Previous researches indicate that trust is one of the most important factors in paying-for-knowledge. However, the specific influence mechanism of trust remains unknown. In this paper, we tried to estimate the effects of character trust and situational trust. For validating our hypotheses, text analysis and economics are combined in this research. The authors find that competence-based trust, benevolence-based trust and situational trust all have positive effects on consumers' behavior of paying-for-knowledge. The findings are expected to help the sustainable development of paying-for-knowledge.
Author Keywords paying-for-knowledge; character trust; situational trust; knowledge sharing
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Conference Proceedings Citation Index - Social Science & Humanities (CPCI-SSH)
EID WOS:000500560200068
WoS Category Business
Research Area Business & Economics
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