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Title A four-phase AHP-QFD approach for supplier assessment: a sustainability perspective
ID_Doc 75718
Authors Dai, J; Blackhurst, J
Title A four-phase AHP-QFD approach for supplier assessment: a sustainability perspective
Year 2012
Published International Journal Of Production Research, 50, 19
DOI 10.1080/00207543.2011.639396
Abstract Recently, companies have become increasingly aware of the need to evaluate suppliers from a sustainability perspective. Introducing the triple bottom line (economic, social, and environmental performance) into supplier assessment and selection decisions embeds a new set of trade-offs, complicating the decision-making process. Although many tools have been developed to help purchasing managers make more effective decisions, decision support tools, and methodologies which integrate sustainability (triple bottom line) into supplier assessment and selection are still sparse in the literature. Moreover, most approaches have not taken into consideration the impact of business objectives and requirements of company stakeholders on the supplier evaluation criteria. To help advance this area of research and further integrate sustainability into the supplier selection modelling area, we develop an integrated analytical approach, combining Analytical Hierarchy Process (AHP) with Quality Function Deployment (QFD), to enable the 'voice' of company stakeholders in the process. Drawing on the sustainable purchasing strategy development process, our AHP-QFD approach comprises four hierarchical phases: linking customer requirements with the company's sustainability strategy, determining the sustainable purchasing competitive priority, developing sustainable supplier assessment criteria, and lastly assessing the suppliers. An illustrative example is provided to demonstrate the application of the proposed approach.
Author Keywords supply management; quality function deployment; analytical hierarchy process; sustainability
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:000310594900012
WoS Category Engineering, Industrial; Engineering, Manufacturing; Operations Research & Management Science
Research Area Engineering; Operations Research & Management Science
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