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Title Application of the DEA Model in Tourism SMEs: An Empirical Study from Slovakia in the Context of Business Sustainability
ID_Doc 75819
Authors Dobrovic, J; Cabinová, V; Gallo, P; Partlová, P; Váchal, J; Balogová, B; Orgonás, J
Title Application of the DEA Model in Tourism SMEs: An Empirical Study from Slovakia in the Context of Business Sustainability
Year 2021
Published Sustainability, 13, 13
DOI 10.3390/su13137422
Abstract Slovak spa services are not given sufficient attention directly following the support and sustainable development. The paper focuses on the evaluation of the overall development and current level of efficiency of the Slovak spas in 2013-2018, through the application of DEA models. Input variables (total number of beds, employees, medical staff) and output variables (use of bed capacity, number of treated clients) within the structure of DEA models analyzed (CCR-I, CCR-O, BCC-I, BCC-O) are determined by results of the correlation analysis. The data were obtained from the annual reports of the spa enterprises. By the results, the average efficiency score for all enterprises reached 0.7527, i.e., the average spa enterprise would need only 75.27% of currently used inputs for a given output production to move to the efficiency frontier. The development of the average efficiency score confirmed a positive growing trend until 2015; however, the efficiency decreased by 1.84% in a year-to-year comparison in 2016-2018. In each year of the analyzed period, the number of inefficient enterprises (66.67%) exceeded that of the efficient ones (33.33%). Through research carried out in spa facilities, the authors contributed to expanding the application of the DEA method in another tourism sector.
Author Keywords data envelopment analysis; business sustainability; SMEs; efficiency; benchmarking; spa enterprises
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:000671030400001
WoS Category Green & Sustainable Science & Technology; Environmental Sciences; Environmental Studies
Research Area Science & Technology - Other Topics; Environmental Sciences & Ecology
PDF https://www.mdpi.com/2071-1050/13/13/7422/pdf?version=1625532916
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