Title |
Value co-creation in shared mobility: The case of carpooling in China |
ID_Doc |
77748 |
Authors |
Tian, C; Tu, K; Sui, HQ; Sun, Q |
Title |
Value co-creation in shared mobility: The case of carpooling in China |
Year |
2024 |
Published |
|
DOI |
10.1016/j.techfore.2024.123481 |
Abstract |
Shared mobility is a representative example of the sharing economy, contributing to a number of social, environmental, and transportation cost-related benefits. In recent years, there has been a growing interest in its potential for efficient resource utilization and novel value creation. Based on LDA model, the paper investigates the factors on value co-creation in the carpooling services and how multi-stakeholders participate in this process. Through a thematic analysis of 5502 valid answers from a Chinese Q&A online community, we indicate that the carpooling services comprise multi-stakeholders such as users, platforms, governments, and the public, each playing distinct roles in the process of value co-creation. While the traditional perspective highlights the dyadic interaction between users and platforms as the primary driver of value co-creation, the roles of governments and the public are increasingly significant. Our findings are conducive to enriching the theory of value co-creation in shared mobility, and provide practical insights for its future sustainable development. |
Author Keywords |
Value co-creation; Shared mobility; Carpooling; Stakeholder; User; Platform |
Index Keywords |
Index Keywords |
Document Type |
Other |
Open Access |
Open Access |
Source |
Social Science Citation Index (SSCI) |
EID |
WOS:001252119100001 |
WoS Category |
Business; Regional & Urban Planning |
Research Area |
Business & Economics; Public Administration |
PDF |
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